The information we collect and how we use it
When you register or seek to make any payment on the Website you may be asked to provide your name, postal address, e-mail address, telephone number and credit card number and expiry date or bank account details etc…
- We gather this information to allow us to process your registration, open an account for you and/or process credit card payments. The relevant information is then used by us, our agent and sub-contractors to communicate with you on any matter relating to the provision of our services in general.
- We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the Website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
- From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
- We may also wish to provide you with information about special features of the Website or any other service or products which we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail address to: firstname.lastname@example.org.
- We may also want to provide you with related information from third parties which we think may be of interest to you. If you would rather not receive this information, please send an e-mail to: London Tours Limited (trading as "CareFree London Tours") and in Spanish Speaking as Londres Viajes.com email@example.com
- We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to: firstname.lastname@example.org
The Website uses "cookies" (small pieces of information stored on your computer's hard drive by your browser) which enables us to personalise your use of the Website. Most browsers allow users to turn off the cookie function – this will not prevent you from using the Website.
How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
- We have installed a mechanism that uses digital server identities so that you can be sure that the website you access is the CareFree London Tours website. This is done using a service run by BT Trustwise in association with Verisign, a well-known certification system technology provider. When you access our site your [Netscape] browser will be provided with an electronic certificate confirming that you have accessed our site and all communications between you and CareFree London Tours will be encrypted [In addition, all communications with banks and credit providers will be encrypted]. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.]
- We also keep your information confidential. CareFree London Tours's internal procedures cover the storage, access and disclosure of your information.
Sale of Business
In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business.
Updating your details
If any of the information that you have provided to CareFree London Tours changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to: email@example.com.
Because the Internet infrastructure is global the information you provide may be transferred to countries outside the European Economic Area that do not have similar data protection legislation during use as set out in this Policy.
How to contact CareFree London Tours
Webs London Tours is trading as: CareFree London Tours in England and Wales. The Spanish Speaking subsidiary is: LondresViajes.com